About Us

About

My grievance is a free online news journal (e-paper) for the publication of our grievances to make it to public concerned awareness organizations.

My grievance act as a medium between aggrieved and Govt /Public or Business organizations. Govt / Public may be Central, State or Public sector organizations.

My grievance is for public awareness regarding various grievances experienced by persons / people / society with various organizations.

My grievance deals with

1. Private issues with Govt / Public sector organizations or private organizations.
2. Addressing social issues that trouble persons / people /society in any way for resolution.
3. Addressing fundamental rights & Human rights issues for public awareness and for proper action, in every field.
4. As a part of above issues, my grievance also addresses consumer rights which require public awareness in every field.
5. The main objective is resolution of issues, which is the final end point for which this site is created.

Our history

Created and designed by like minded people in particular for various grievances of citizens and society in general.

We make complaining easy- for free

It is indeed challenging to get heard amongst 1.3 billion people. The never-ending queues, hours of waiting on the phone, gruelling issue escalation methods, add to the tedious process of filing a complaint.

Defying traditional complaint redressal mechanisms, My Grievances simplifies consumer rights and provides guidance for filing consumer complaints. My Grievances system makes recommendations on escalation steps and when to take them, connecting the complainant with the right people and/or key industry regulators and ombudsmen. My Grievances also helps consumers keep track of their complaint and stores all relevant information securely in one place for easy access.

Who we work with

We’ve built our system with comprehensive research into correct complaint procedures of different companies and industries. We regularly consult with key industry regulators, ombudsmen, government departments, private consumer care departments and consumer rights organisations to serve you better. My Grievances database is ever evolving in order to ensure that every consumer gets the best experience.

Being fair to businesses

My Grievances does not choose sides in the Indian market. We understand how businesses wish to provide the best to their customers. So we are focused on helping them understand and resolve consumer issues promptly and privately. Our aim is to create a win-win situation for both parties. We ensure that customers are happy with the outcome and want to remain loyal to the organisation. My Grievances customer satisfaction scores are based on the feedback given by My Grievances users at the point of case resolution. Only companies with more than 50 cases are included in these published data sets.